Know Your Reader: Segmentation That Shapes Every Word
Create lightweight personas using subscriber surveys, onboarding forms, purchase history, and engagement signals. Keep them alive by revisiting quarterly. Let these profiles guide tone, examples, and benefits so each email feels like a one-to-one note.
Know Your Reader: Segmentation That Shapes Every Word
Sort audiences by what they’re trying to achieve—beginner researcher, ready buyer, loyal advocate—rather than age or location. When intent drives segmentation, your subject lines and offers mirror real motivations and naturally boost relevance.
